Moving FAQs

What is the best way to ensure business continuity during an office move?

This is all about efficiency.  By using the right equipment and the right people, your office move will happen much more quickly than if you go with a discount mover or a couple guys and a truck.  There are all kinds of ways that office moving specialists move your office and keep your organization moving in the right direction.  From timing to equipment to experience.

How can I get an office moving quote?

It starts with completing the form on our Get a Quote page, or on the home page of this site.  From there, on of our experts will come to your office to make a thorough evaluation and get you the information you need.

What kind of training does the moving team have?

All of our office moving crews are fully trained, certified and background checked.  Most of our movers have been with us for years and are well equipped to help you.

Will you be renting trucks or using your own?

If you encounter a moving company who does not own their own fleet of trucks, that is your first clue to run!  We own and operate an entire fleet of specialized moving trucks, perfect for moving your office.

How do you handle scheduling?

We work with you to plan your office move carefully.  That means selecting the right dates and having the right personnel and the right trucks available for the move.  We even make sure backup team members and trucks are available in the unlikely even of a mechanical issue.

What about my computers, servers and delicate hardware?

Office moves are different from residential moves because of the volume of electronics and delicate computer equipment.  This is when having the right equipment and packing comes into play.

How can we handle all the items that are to be trashed or disposed of?

During the initial consultation we will discuss items that need to be disposed of.  We’ll take care of all the packing, transport and disposal of items that won’t be making it to your new location.

What about books and books and books?

Packing and moving books, libraries and file systems is something that we can handle with no problem.  With the specialized trucks and procedures we use, these types of moves are no problem.

How about modular furniture?

No problem.  It will need to be disassembled, packed, moved, reassembled at your new location.  New configurations can be coordinated and are almost always part of a new office space.

What are Good FAQs for a Residential Move?

Ensuring Legitimacy: License and Insurance Verification

One of the paramount inquiries to pose to a potential moving company revolves around its legitimacy, ascertained through licensure and insurance. Licensure ensures compliance with legal requirements, while insurance provides a safety net in case of accidents or damages during the moving process. It is imperative to choose a local moving company that possesses both licenses and insurance, with a willingness to furnish proof of these documents upon request.

Unveiling the Cost Structure:

Understanding the intricacies of the cost structure is pivotal for effective budgeting and averting unforeseen expenses. Inquire about the company’s pricing model, whether it is based on the weight of belongings or an hourly rate. Additionally, seek clarity on potential additional fees, such as charges for special items, staircases, long carries, or fuel. A transparent breakdown of costs will empower you to make well-informed financial decisions.

Reputation Check: Can You Provide References?

The reputation of a moving company is a crucial factor in the selection process. Request references from previous customers to gauge the company’s track record. A reputable company should readily share testimonials or online reviews. Taking the time to contact these references allows you to gain valuable insights into the company’s reliability and professionalism.

Tailored Expertise for Local Moves:

While many moving companies specialize in long-distance moves, local moving presents distinct challenges, such as navigating narrow streets and handling shorter distances. Inquire about the company’s experience with local moves in your specific area. A company familiar with your locality is more likely to provide a seamless and efficient moving experience.

Streamlining the Process: Packing Services Inquiry

Packing can be a time-consuming and daunting task. If you prefer professional assistance, inquire whether the company offers packing services. Explore the types of packing materials they use and whether they provide packing supplies. Opting for packing services can save considerable time and ensure secure packaging of your items.

Prioritizing Safety Measures:

Safety should be paramount during a move. Query the moving company about the safety measures in place to protect your belongings. This includes securing items in the truck, handling fragile items, and ensuring the safety of their team during the move. A company that prioritizes safety is more likely to prevent accidents and damages.

Flexibility in Plans: Cancellation and Rescheduling Policy

Understanding the company’s policies for cancellations and rescheduling is essential. Life can be unpredictable, and plans may need adjustment. Inquire about any associated fees or penalties for canceling or rescheduling your move. This information in advance can prevent potential financial surprises.

Written Estimates for Clarity:

Verbal estimates can be unreliable. Insist on getting all cost estimates in writing. A written estimate should encompass all costs, potential additional charges, and any other terms and conditions. This not only helps in keeping track of agreed-upon terms but also provides legal protection in case of disputes.

Securing Preferred Dates: Availability Inquiry

Local moving companies can fill up quickly, especially during peak seasons. Inquire about the company’s availability and flexibility in scheduling your move. Booking well in advance, especially for specific dates, ensures securing your preferred moving date.

Managing Delays Effectively:

Unforeseen circumstances can lead to delays, such as traffic, weather, or unexpected issues. Ask the moving company about their policy for handling delays. Understand how they communicate with customers and their plans to minimize the impact of delays on your moving schedule.

Legal Protection: Written Contract Requirement

A written contract is a crucial legal agreement that outlines all terms and conditions of the move. Ensure that the company provides a written contract to protect your rights and ensure clarity on agreed-upon terms. Hesitation to provide a written contract should be considered a red flag.

Addressing Damages and Claims:

Accidents can happen despite utmost care. Understand how the company handles damages and claims. Inquire about their claims process, including the timeline for reporting and resolving issues. A reputable moving company should have a clear and fair procedure for handling damage claims.

Planning with a Timeline: Moving Timeline Inquiry

Understanding the timeline of your move aids in planning other aspects, such as utility transfers and school registrations. Request an estimated timeline from packing to delivery. While delays can occur, having a general idea of the schedule provides peace of mind.

Prioritizing Safety Amidst a Pandemic: COVID-19 Safety Measures

In today’s world, considering COVID-19 safety measures is imperative. Inquire about the company’s policies and practices to ensure the safety of employees and customers during the move. This may include mask-wearing, sanitization procedures, and social distancing measures.

Clarifying Payment Options:

Different moving companies may offer varying payment options. Understand the accepted payment methods and inquire about the payment schedule. Knowing how and when to make payments facilitates effective budget planning.

Detailed Inventory for Accountability:

A comprehensive inventory list is an essential tool for tracking belongings during the move. Inquire if the company can provide a detailed inventory list, including a description of each item, its condition, and its location. This assists in ensuring all items arrive safely during unpacking.

Special Care for Special Items:

If you possess valuable or delicate items requiring special care, discuss this with the moving company. Inquire about their experience in handling fragile or valuable possessions and any additional measures taken to protect these items during the move.

Weathering the Storm: Handling Bad Weather

Inclement weather can disrupt moving plans. Inquire about the company’s contingency plans for bad weather. They should have strategies in place to protect belongings and ensure the safety of their team during challenging weather conditions.

Local Presence for Effective Communication:

Having a local office or contact point enhances communication and problem resolution during the move. Ask if the company has a local presence in your area or a designated contact person for any arising issues.

In conclusion, thorough questioning of local moving companies using these key inquiries ensures an informed decision and selection of the right company for your move. Moving is a significant life event, and investing time in finding a reputable and reliable local moving company is crucial for a smoother, less stressful transition to your new home. Consider these questions and detailed answers to ensure a successful and worry-free relocation experience.